Channel Manager

Created by Margrét Silja Silja Sigurðardóttir, Modified on Mon, 2 Sep at 11:09 AM by Margrét Silja Silja Sigurðardóttir

Channel Manager 

This is where you connect Booking Factory to all of the OTA channels you want (Booking.com, Expedia, Airbnb etc.).

Channel manager can be connected after you have created all room and rate types and set up other relevant information. 

This part is done by our support agents.

Please contact us when you have your account all set up so we can help with the connection. 




What is Channel Manager?

Channel Manager is a cloud-based solution used to take ROOMS (inventory and open/ closed dates, some restrictions), and RATES to the OTAs and other channels that have the enabled XML connection, in real time. 

You also use it to get all reservations, modifications, cancellations from all channels, send them to your PMS and update the inventory - saving you time and preventing overbookings. 

You can also do reservations in your PMS and send the updated number of available rooms to OTAs. You send your rates from PMS to the OTAs, at the same time, and minimise the potential of parity issues with various partners. 

 

With one click you can update your rates in the PMS, they will be sent through channel manager to your sales channels. If a booking comes in directly, the reception creates it in the PMS, and the inventory updates on all channels. If a guest makes a reservation on an OTA, channel manager takes it through channel manager into the PMS together with all its details, and updates the inventory in the PMS, and again through channel manager to all other channels. 

 

(click on image to enlarge)

 

It is important to have the configuration of all room and rate types equal on channel´s extranet and PMS, 

including currencies on rate plans. 


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