Guest Configuration

Created by Katrín Magnúsdóttir, Modified on Wed, 3 Jul at 3:51 PM by Margrét Silja Silja Sigurðardóttir

Guest Registration Form

Guest Registration Form is used when properties want the guests to sign for their stay upon arrival.

The registration form can be printed, filled in and signed by user i.e. during check in. 

It's for hotels that require paper with visitor information and signature. 

If your property does not require guests to sign the form upon arrival you can ignore this part.


It can be used for additional conditions such as "Hotel will not be responsible for any valuables left in the room", etc. 

Keep in mind that all terms and conditions listed in this form are not to be different from the terms and conditions listed in (Hotel and Cancellation) Policies which guest accepted during the process of making the reservation, as this form is only presented to the guest after the booking is made and they already accepted the reservation Policies.



To print out the form open the reservation card of the guest and navigate to Guests Tab. 

Click on the printer icon to print the form.


In Identification types you can define which forms of identification of guests you accept, and select any of those when creating a booking. For example passport, drivers license etc.   

Click on "Create new identification type" and type the name of the identification.



This is only used for manual input. Reception will need to open the reservation card of the guest, navigate to Guests Tab and edit the guest information.

In the Identification Type you will have a drop down list with all of the items that you have create.

 

Guest Detail Settings

In Guest Detail Settings you can add a question required and used for Immigration Report (click on the Immigration report box on the bottom when creating a setting). You can also use it for simple information relevant to your hotel. It comes to the guest profile and if it is mandatory, you cannot check the guest in without filling in the answers.

 

Note this settings will only be used by a staff member to fill out manually through the system.


If you want to add questions for your direct guests, you would set questions to answer separately in the Booking Engine Settings. 


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